Privacy Policy

Secure Ordering

It is extremely safe to shop online with fmgifts.biz.  
FM Gifts uses secure application servers from
Yahoo! To protect your ordering information as it
comes to us via the internet.  Therefore all personal
information you provide (i.e. name, address and
credit card number) at checkout is secured. Yahoo!
provides authentication that you are in direct
communication with fmgifts.biz.

*If you have any concerns about ordering with us
online, you are welcome to place your order via
phone. To place your order please call:
Tel:  626-483-2832

**All items are subject to availability.
FM Gifts is committed to protecting our customers’ privacy.
When you place an order, we will need your name,
phone number, mailing address, e-mail address,
credit card number and expiration date in order to
process your order in a timely fashion. We keep
record of all information provided along with record
of items purchased so as to facilitate the
processing of your orders and return requests.
As our business continues to change and grow so
too will our policies. Please be sure to review any
updates or changes that may take place in the near
future.

At FM Gifts we are committed to providing you with
an outstanding customer service experience and
your full satisfaction. If for any reason you are not
completely satisfied with your purchase you may
return or exchange it. We will satisfy you in
accordance to our return policy below:
•  Merchandise returned with a valid sales receipt
within 30 days of purchase can be     
completely refunded* or exchanged for
merchandise of equal value. (Online and         
catalog customers please use order packing slip as
receipt.).
•  Merchandise returned with a valid sales receipt
after 60 days can only be exchanged for
merchandise of equal value.
•  Merchandise returned without a valid sales
receipt may be exchanged for         
merchandise equal to the value of the returned
merchandise at the time of the return.  
Or for catalog/online credit.
•  Shipping and Handling Charges are non-
refundable.
You can return an item purchased online or by
phone in the following ways:
•  By Phone:  Call us at 626-483-2832. Please have
your RN number, date of
purchase, and item number(s) ready.
•  By e-mail:  Send e-mail requests to,
returns@fmgifts.biz  Be sure to enclose in the
e-mail your RN number, date of purchase, and item
number(s) to be returned
*All refunds will be issued in the form of a check or will be
credited back to credit card used at purchase only.
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